For the delivery of flowers within cities throughout the territory and within a radius of 5 km from the center of the city where the recipient resides, the shipment is not charged with transportation - delivery costs. In case of shipment with a distance of more than 5 km, the shipping costs are calculated depending on the weight of the flowers.
In shipments abroad we can not commit to the delivery time (this option is possible only in specific cases, eg funeral) as well as the size of the bouquet, because in each country the value of flowers is different. Also for deliveries abroad, in addition to the price there is a charge for shipping costs.
For more information about flower shipments in Greece or abroad, call (+30) 25310-35553. Daily from 9:00 to 21:00.
Depending on the season, but also the availability of specific flowers from the delivery florist, shipping to some of them may deviate. It is advisable to prefer compositions mainly with flowers of the season. And the accessories (pot baskets or other packaging materials), in their size are very close to what you see, may differ in color or shape, given that suppliers are constantly changing models.
Any image you see, because it is flowers that are fresh product and not standard, will certainly deviate slightly, given that the photos are with flowers of another time or shade from the florist in the shipping area.
In addition, each composition is made for you on the day and time you request it, by our partner bouquet and not by the hand of the bouquet in the photo. Changing or returning flowers that do not satisfy you and are related to the above can not be done, even if the flowers are damaged or exposed to adverse conditions (heat, sun, etc.), the problem should be reported directly from the recipient to the supplier, since the product is open and you have a picture of its condition as soon as it receives them.
However, in case a completely different product is delivered (this can only happen by human error and never intentionally), you have the right to withdraw and we are obliged to replace it with the right one or to request a refund made (without any other) on the same day.
It is our responsibility to make the deliveries within the day you requested, as long as the delivery time is not mandatory for us, but we try to respond to your request and with the consent of the recipient.
No florist partner makes a delivery without contacting the recipient by phone.
In case of no communication, the shipment is executed the next day or even the next day. In case of wrong phone, we are not responsible for any late or wrong delivery. On the same day, deliveries are made for shipments given until 19.00 pm. Those after 19.00 pm. missions may be carried out on the same or the next day, as the case may be. You will be notified by e-mail to confirm the delivery of your shipment.
If the shipment is not possible from the network, due to inaccessible - remote village or other reason, you are informed about the problem and your money is refunded immediately.